From my opening note: ‘I will approach the question by describing the mechanisms organisations have used to open and connect data, then I will look at some of the positive outcomes that resulted from their actions. This is not a technical talk about different acronyms, it’s about connecting people to our shared heritage.’
I was invited to do a presentation for a conference organised by the Chinese Association of Museums in Taipei, Taiwan. I gave a version of ‘Crowdsourcing in libraries and museums: Challenges, opportunities and digital impacts’ tailored for their audience.
Crowdsourcing in museums and libraries involves asking the public to help with tasks that contribute to a shared, significant goal or research interest related to cultural heritage collections or knowledge. This talk will introduce some key examples of successful crowdsourcing projects that have transcribed, categorised, linked and researched millions of cultural heritage and scientific records, and discuss some of the reasons for their success. Digital technologies have enabled exciting new forms of public participation in cultural heritage and the sciences, but they can also challenge museums, libraries and archives to manage the changes that these new opportunities bring. Audience expectations have changed as social media and digital technologies have encouraged greater organisational transparency, and more flexible digitisation and information management practices. How can museums and libraries work with the public to make collections more accessible while making room for people to explore and enjoy collections in new ways?
I was also invited to run a workshop on the basics of crowdsourcing in cultural heritage for a Knowledge Exchange Event, jointly organised by the Scottish Network on Digital Cultural Resources Evaluation and the Museums Galleries Scotland Digital Transformation Network. Aimed at cultural heritage professionals, it was a hands-on exploration and exchange of different approaches to crowd-sourcing and co-creation.
Thanks to everyone who contributed to the discussion at the Kelvingrove Art Gallery and Museum!