‘This webinar will explore crowdsourcing techniques used increasingly by organizations and institutions seeking to gather vast amounts of new knowledge and participation from online contributors.
Crowdsourcing techniques are increasingly being utilized by organizations and institutions—including libraries and museums—seeking to gather vast amounts of new knowledge and participation from online contributors. In this fast-paced hour-long introduction, you’ll get a handle on “Crowdsourcing Fundamentals” from leading voice in the field Mia Ridge, along with first-person accounts from two exemplar crowdsourcing projects (NYPL, Zooniverse). Learn the basics about implementing crowdsourcing techniques, securing funding, engaging users, and assessing the quality of crowdsourced data, as well as the advantages and challenges of utilizing crowdsourcing.
This webinar is part of the newly formed Crowdsourcing Consortium for Libraries and Archives (CCLA). Funded by the Institute of Museum and Library Services (IMLS), the goal of CCLA is to forge national/international partnerships to advance the use of crowdsourcing technologies, tools, user experiences, and platforms to help libraries, museums, archives, and more.’
Slides, video and chat notes are available on the OCLC’s page.
Much of this comes from my PhD research and my previous work in museums, and I’m grateful to everyone who’s commented in person or on twitter so far, particularly as it helps me understand the best ways to explain the Participatory Commons and the research underlying it for different audiences.
Ridge, Mia; Lafreniere, Don and Nesbit, Scott (2013). Creating deep maps and spatial narratives through design. International Journal of Humanities and Arts Computing, 7(1-2) pp. 176–189.
Abstract: An interdisciplinary team of researchers were challenged to create a model of a deep map during a three-day charette at the NEH Institute on Spatial Narratives and Deep Maps. Through a reflexive process of ingesting data, probing for fruitful research questions, and considering how a deep map might be used by different audiences, we created a wireframe model of a deep map and explored how it related to spatial narratives. We explored the tension between interfaces for exploratory and structured views of data and sources, and devised a model for the intersections between spatial narratives and deep maps. The process of creating wireframes and prototype screens—and more importantly, the discussions and debates they initiated—helped us understand the complex requirements for deep maps and showed how a deep map can support a humanistic interpretation of the role of space in historical processes.
Abstract: Crowdsourcing, or “obtaining information or services by soliciting input from a large number of people,” is becoming known for the impressive productivity of projects that ask the public to help transcribe, describe, locate, or categorize cultural heritage resources. This essay argues that crowdsourcing projects can also be a powerful platform for audience engagement with museums, offering truly deep and valuable connection with cultural heritage through online collaboration around shared goals or resources. It includes examples of well-designed crowdsourcing projects that provide platforms for deepening involvement with citizen history and citizen science; useful definitions of “engagement”; and evidence for why some activities help audiences interact with heritage and scientific material. It discusses projects with committed participants and considers the role of communities of participants in engaging participants more deeply.
I was asked to share some of the lessons I’ve learnt from building digital participation projects in museums and from my research on crowdsourcing in cultural heritage for the London Museums Group blog following my talk at their “Museums and Social Media” event on 24 May at Tate Britain.
They were published at ‘Tips for digital participation, engagement and crowdsourcing in museums by Mia Ridge‘, but as the site doesn’t seem to be loading I’ve re-posted it below. I think most of what I wrote then holds up, but today I’d add a third bonus tip – plan to ingest the results of your crowdsourcing tasks into whatever internal systems are necessary to appropriately integrate and re-share the enhanced or new data.
To pinch from my headings, I discuss the advantages of digital engagement; challenges for museums – new relationships, new authorities, dissolving boundaries; 6 tips for designing digital participation experiences in museums; 2 bonus tips for designing crowdsourcing projects in museums.
Site abstract: “Museums have increasingly been joining the global movement for open data by opening up their databases, sharing their images and releasing their knowledge. Mia Ridge presents a brief history of open cultural data projects, explores some reasons why some data is relatively under-used and looks to the future of open cultural data”.